Happy Returns is transforming e-commerce by solving the #1 pain point of online shopping—returns. The company does this by providing in-person returns through a network of physical Return Bar® locations staffed by friendly and highly trained Returnista™ return specialists, located in premier shopping centers, stores and boutiques.
With Happy Returns, shoppers get returns that are easy, free, involve no packing or shipping, and provide an immediate refund. Retailers using Happy Returns save money through decreased shipping and support costs and enjoy increased conversions and customer satisfaction. Shopping centers and other hosts benefit from highly-qualified foot traffic driven to their locations. Happy Returns is based in Santa Monica, California, and its investors include Upfront Ventures, Lowercase Capital, and Maveron.
Founders: David Sobie, Mark Geller