is a global online travel information and hotel reservations website that was incorporated in 1999. The company is owned and operated by founder and CEO Blair Speers.

The company’s brand statement - Real People | Real Service | Real Choice - is the keystone of the company's customer centric business culture and its core value. is constantly updating its multi-lingual website published in 10 languages: English, Chinese, Japanese, French, German, Spanish, Italian, Korean, Russian and Thai. takes great pride in providing its valued clients with the very best customer experience. That is why its 24-hour service centre is staffed by highly trained professional native speakers in each language, delivering a consistently high standard of service with each hotel booking. is more than just another hotel booking site; it also publishes unique travel content designed to help its customers make informed travel decisions. Its editorial team constantly produces original travel event articles, points-of-interest guides, festival and activity reviews, travel tip lists, and special reports.

The company invites all customers to write original hotel reviews for every booking, with each review submitted only after the customer has completed its stay. All hotel reviews are individually appraised before being published to verify each one as 100 % authentic. is proud to remain privately owned and operated, employing over 300 staff in its offices in Thailand, Malaysia and China.

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