ServicePower provides connected mobile workforce management software that bring together the customer and the dispatch center, technician, claims and warranty processes, parts, the third party service contractors, assets, mobility, business intelligence, and social collaboration. ServicePower connects all aspects of the field service value chain through the use of innovative technology that accelerates business efficiency gains and customer satisfaction while reducing costs. ServicePower is uniquely positioned to offer connected workforce management solutions on one underlying and consistent platform
Provides real time route and schedule optimization for employed or dedicated field based resources, creating optimized routes using an artificial intelligence based algorithm.
Optimization on Demand
Launched in 2015 provides improve productivity and reduced costs without a full workforce management software deployment. Optimization On Demand™ enables any business to book jobs for customers, then pass a set of appointments to ServicePower from their service management software, business management software, CRM or integrated to NEXUS FS, to optimize on demand, into the best, least costly order.
A cross platform browser based technology, ServiceMobility takes advantage of elements found in HTML5 and native applications. It offers mobile work order assignment, customer information, real time status updates, parts integration, service history, time tracking, and maps. It supports key enterprise requirements such as disconnected data, signature capture and bar code scanning.
NEXUS FS™ Field Service Management
provides service businesses of any size, including third party service contractors, an enterprise quality cloud-based field service management solution with a comprehensive mobile application, which supports full mobilization of on-site process, that enables them to focus on providing the highest quality service to their residential and commercial customers. It supports Work Order Management, Inventory Management, Service Dispatch, Scheduling, Mobile Application, Timesheet Reporting, Geolocation Reporting, System Configuration
Enables clients to locate, track and manage field resources. Integration with ServiceScheduling allows clients to easily compare the vehicle status against the status reported by a mobile dispatch application.
ServiceStats for Scheduling
ServiceStats for Scheduling houses and maintains historical scheduling data over time including out-of-the-box trend and detailed analysis.
Provides third party contractor management which enable customers to manage and dispatch work to contracted third party networks and process warranty claims
ServiceStats for Operations
ServiceStats provides web-based business intelligence application that provides reporting and analysis to client’s for ServiceDispatch and ServiceClaims.
Smart Scheduling Broker
Provides a singular integration point to the ServicePower mobile workforce management platform, through which clients may utilize all labor resource pools, including employed, contracted, non contracted and externally managed networks.
Founders: David Brisco